Returns & Refunds
Straightforward if something's not right.
Food items
Once sold, food items are non-refundable.
Verification on delivery
All goods should be checked at the point of delivery. Any discrepancy — missing items, wrong items, or visible damage — must be logged with us immediately.
Non-food items
Eligible for return if unopened, undamaged, and reported promptly. SKEVER covers the cost of return where the error is ours.
How to report an issue
Contact us at orders@skeversupplies.co.ke or via WhatsApp on 0793 896 629 with your order details and, where possible, a photo of the issue.